FAQ

Get answers to the most typical questions

There is a good chance that you will find answers to your questions below. If not, then you just grab us.

General
Where is DOT located?

Our offices are strategically located from where we serve clients across the Nordic region. We have established an extensive network of production facilities and partners to ensure efficient service and prompt delivery to our customers.

Find our locations here.

What time do we close?

See our opening hours here.

How do I track the status of my order?

To get updates on your production status, you can log in to your personal My Dot customer account. Here you will find information about your order, including expected delivery time, current progress and contact information for our customer support team.

If you are not registered on My DOT yet, you can get started here.

Our Services
What types of surface treatments does DOT offer?

We offer a large range of surface treatments, including hot dip galvanizing, powder coating, painting and other specialized surface treatments. Our experienced technicians and advanced facilities ensure that we can meet even the most demanding requirements of our customers.

How much does it cost to get hot-dip galvanized at your place?

Reach out to someone from our sales team for more information.

Find one from sale here.

Can you, as a private person, get hot-dip galvanised at your place?

Yes via cash payments (Dankort, MobilePay or Cash)

Transport
How long is your delivery time?

In principle 48/72 hours depending on surface treatment and possible pretreatment

My DOT
How do I track the status of my order?

To get updates on your production status, you can log in to your personal My Dot customer account. Here you will find information about your order, including expected delivery time, current progress and contact information for our customer support team.

If you are not registered on My DOT yet, you can get started here.